Tool Mentor: Submitting a Change Request Form
Purpose
The purpose of this activity is to submit a change request or defect by using ClearQuest.
Rational Unified Process related activities: Establish Change Request Process, Execute Integration Tests, Execute System Tests, and Execute Performance Tests.
Overview
This Tool Mentor is applicable when running Windows NT 4.0.
Within ClearQuest, each change request is stored as a record that consists of all the data related to it. ClearQuest lets you have different types of records for different projects and uses. Each record type has unique fields and data requirements.
Records are stored in a database that can be queried to help you track change requests as they move through your system of change request management.
Your ClearQuest administrator can create a custom record set for your site. You can use one record type, such as a defect, for all change requests, or you can use different record types for different purposes.
Tool Steps for using ClearQuest to submit a change request
Your ClearQuest administrator can create a customized record form that includes information about your site or project. Your administrator can also set different fields to be required. Required fields are red.
To submit a new record:
- Choose Actions > New or click
on the
toolbar. - In the Choose a record type dialog, select a record type and then click OK.
- Enter the requested information on the tabs in the Submit dialog, and then click OK.
- You must fill in all fields with red labels. If a tab label is marked with a red X, that
tab contains required fields that have yet to be filled in correctly.
